Credits and billing

Pamba meters generation with credits. Making things spends them; posting and analytics don't.

What spends credits

• •Video generation: the main cost; charged per generated clip/scene.
• •Image generation: avatar scenes and starting frames.
• •Avatar appearance passes: Pamba reserves the full image budget before starting, so another job cannot spend those credits while your avatar is being made. Completed images are charged against that reservation. Unused credits become available again when the pass finishes or fails, including when an interrupted pass is recovered after a server restart.
• •Costs are estimated up front in chat when confirmation is on, so nothing spends silently.

Plans and top-ups

Subscriptions include a monthly credit allowance; top-ups add credits any time. A top-up costs 25% more per credit than a plan ($12.50 against $10 per 1,000 credits on any tier), so if you need more credits most months, moving up a tier is the cheaper buy. Billing is per workspace, managed by workspace admins from settings (checkout and the billing portal are handled by Stripe; the agent can hand you the right links directly).

Checking your balance

Ask the agent ("how many credits do I have left?") or check workspace settings. If a generation would exceed your balance, Pamba tells you before starting rather than failing midway.

Seeing where credits went

Open Settings → Usage, directly below Notifications. Everyone in the workspace can see its shared credit history. Choose Today, Last 7 days, Last 30 days, Last 90 days, or All time. Days follow the workspace timezone, and each range includes today.

The total shows recorded credits spent, with a breakdown for video generation, draft creation, edits, avatar creation, frame generation, voice/audio, and other usage. Switch between By activity and By component. Select an activity to see what went into it, or choose All activities for the workspace-wide component breakdown. Components include image generation and enhancement, video generation, video analysis, visual checks, writing and planning, voice/audio, and transcription. Writing and planning includes scripts, prompts, concepts, and revisions. Select a component to filter the raw log. Expand a charge to see its component amounts, who performed it, the related item, operation passes, and its charge ID. Model names appear only for video-generation passes. Available now is your current balance, separate from the chosen date range.

Amounts come from the original charge records. Older charges are grouped by their recorded activity and marked Inferred. These historical categories may include both creation and revisions; they do not reconstruct an exact split between the two. Charges without enough detail remain Uncategorized. This applies across all workspaces without changing the original charges or balances.

Allocated means a bundled charge is split using its recorded component cost proportions. Rounding is reconciled so the parts add up to the original charge; this does not change your bill. Not itemized means there is not enough reliable component detail. Filtering the log by a component shows charges containing it: row amounts are the full charges, while the component subtotal counts only the selected component.

Temporary holds, purchased credits, and credit grants are not spending. All time covers the records retained for this workspace; refresh to include newly recorded charges.

You can also ask the agent: “What did we spend on edits in the last 7 days?” “Break draft creation into components,” or “Explain this charge.”